The yellow DO NOT REMOVE tag must be intact with no sign of tampering.Īll discounted merchandise is final sale and will not be accepted for returns or exchanges.Īll sales are final if any jewelry or watch item has been sized or altered, engraved, or is a special order.Įligible merchandise may be returned for credit or exchange if returned within 30 days from the date of shipment and must meet the below qualifications. PLEASE NOTE: All original tags, including security tags, must still be attached for a returned item to be accepted.
To return your item, please contact us at and request a return authorization number (RA). Razny Jewelers does not cover the cost of shipment for returned items. Once your package is shipped, we will promptly provide you with tracking information via email. For this reason, in rare cases, our quality control efforts may cause a slight shipping delay. Our priority is to provide you with luxury treasures that meet the standard you’ve come to expect from our family. We try to prepare all orders for shipment or pickup within 1-2 business days after payment is processed, excluding holidays and weekends. If picking up in person, please remember to bring valid photo identification along with the credit card used to place the order. Please expect an email from our team confirming we’ve received your order.Īlternatively, we invite you to pick up your order in-person at any of our four boutiques. If you plan to send your order to an address other than the billing address attached to your credit card, we recommend contacting the bank that issued your card to arrange for an alternative shipping address if possible. Please note that we can only ship to the billing address connected to the credit card used. To ensure the secure delivery of your order, Razny Jewelers does not ship to post office boxes. Shipping insurance is included at no cost. An adult's signature is required for delivery of all orders. Expedited shipping is available for a fee. In general, having your watch checked regularly by your Personal Jeweler or watchmaker and serviced according to the manufacturer's guidelines should keep it in excellent shape.Shop for jewelry, timepieces, and gifts on and enjoy complimentary 2-day shipping on all orders delivered within the continental United States. Attempts by an untrained repair person may seriously damage the watch and can even invalidate factory warranties. Watches are super complex little machines and only an expert watchmaker should be trusted to get a watch back into working condition.
Our best advice on watch maintenance is to never attempt do-it-yourself repairs, no matter how handy you are or how good the instructions are on Youtube. Also, while many watches are water resistant, few are truly waterproof, so if you find that moisture or dust has penetrated the case of your watch, bring it into your local Ben Bridge store where we can have one of our watchmakers clean it out for you. Give your watch a quick check on a regular basis, wiping down the face and bracelet with a soft cloth, checking the leather on a strap, and making sure that the strap or bracelet is firmly attached to the watch face.
0 kommentar(er)
